
Looking for the best EMR for small practices? Learn how CounSol.com checks all the boxes for your practice.
Every mental health practice needs Electronic Medical Records (EMR) software to save time, improve patient care, and increase workflow. The demand for EMR is even greater for small group practices because their needs are unique, not having a large IT team, or budget that larger health networks have. However, choosing the right EMR software is crucial to provide excellent care. But with so many EMR options out there, how do you know which one is right for your small group practice? Here are the most important things to look for.
Affordability
Small group practices usually have to squeeze the most out of limited budgets. Cost matters, so keep a lookout for software with a transparent pricing model, no hidden fees for updates, training, and/or support. When selecting an EMR software, compare monthly or annual subscription fees, setup or implementation charges, and costs for add-on services.
Security
Data breaches in small practices are on the rise and software with weak security puts you at risk. Your patients trust you with sensitive health information, so your EMR must be secure. The system you choose must follow HIPAA rules and have strong data protection with features such as end-to-end encryption, automatic backups, user access controls, and audit trails.
Easy to Use
Having a user-friendly EMR is important to maximize your team’s productivity and minimize frustrations over complicated software that requires long and expensive training sessions. When choosing an EMR, remember that simplicity is best. Aim to provide clean dashboards, easy navigation, and logical patient charts and templates available for your staff. If your software is too complicated, errors are easily made, and staff may avoid using it entirely. A simple and clear layout helps save time while avoiding mistakes.
Cloud-Based and Accessible
Cloud-based EMRs have become the go-to option for many small practices as they store everything online. This allows you to access records from anywhere, receive automatic updates, and save money on servers and maintenance. Instead of the need to install more software on your computers, cloud-based systems are flexible, storing everything online making life easy for part-time staff and remote workers.
Integrated Practice Management Tools
Most EMRs focus on patient records but remember many practices often need help with scheduling, billing, insurance verification, and claim management too. Many of the best EMRs for small practices combine these features into one platform. This saves you time and money. Keep a lookout for features like appointment reminders, automated billing and coding suggestions, patient portal access, and insurance eligibility checks. These integrated systems improve communication while cutting down on billing mistakes.
Customization Options

Every healthcare practice is different. Your EMR should fit in with the way you work and match the field you specialize in. The best EMR systems allow you to customize to suit the needs of your patients. Consider chart templates, scheduling layouts, intake forms, and workflows. If your practice is high-volume, using customized templates is a great time saver.
Strong Customer Support
No matter the software you choose, there can be problems. That’s why you need an EMR company with strong customer support. When difficulties arise, having strong and reliable customer support is essential to get the help you need when you need it.
Before selecting an EMR, ask:
- Can you easily reach them by phone, email, or chat?
- Do they offer onboarding and training?
- Is support included in the price?
Practices with great tech support are happier with their EMR systems and experience fewer problems over time.
Choose CounSol.com
When you are searching for EMR software, it’s not just about the features, but about finding a company that supports how you work. Whether it’s ease of use, customization, or security, your EMR exists to make your life easier, not more difficult. Contact our team today to see how our software can make a difference to your practice’s growth.